How to reset your password

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To reset your MapQuest account password, simply:

  1. Head to MapQuest.com and click Log in

         

  1. Click I forgot my password below the email and password boxes
  2. Enter your email address and click Send Password Reset
  3. Check your email for a message from us
  4. Click the link in our email to you and follow the steps to set a new password for your account.
Please note: when choosing a new password, you can't use the same password more than once in a 7-day window. You will also need to be sure the strength indicator is either 2 or more stars. 

If you run into any trouble after trying these steps, please click here to contact our support team for help.

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