How Do I Report a Residential Map Error or an Error in MapQuest's Directions?

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How Can I Report an Error in Directions or an Incorrectly Mapped Address?

To Report an Error in Directions
Please submit a help request and we'll file a map error report on your behalf to correct the error.

In order to correct the directions you've received, please include the following information:

  1. Your starting locations's physical address and coordinates (Learn how to get coordinates below)
  2. Your destination's physical address and coordinates
  3. Which numbered steps are incorrect (Ex: "Step 7 says to turn north on Main Street. You should turn south instead.")
  4. Please indicate whether you received these directions from the MapQuest for Mobile app or MapQuest.com

To Report an Incorrectly Mapped Address
Please submit a help request and we'll file a map error report on your behalf to correct the error.

In order to correct the location of an address, please include the following information:

  1. The physical address for the location; Example: 1555 Blake Street, Denver, CO 80202
  2. The location's coordinates; Example: 39.750323, -104.999488 (Learn how to get coordinates below.)

How Do I Get Coordinates to Report a Mapping Error?

To ensure the accuracy of map reports, we ask that you provide the latitude and longitude for both the beginning location and destination. Please follow the instructions below to provide this information.

  1. Go to: http://www.mapquest.com
  2. Type in your address and zoom into the location where your map marker should be
  3. Place your cursor over and right click the correct location (MAC users hit control + click the correct location)
  4. Latitude and Longitude coordinates should display underneath the address in a small pop-up window
  5. Please Copy and Paste these coordinates into your help request so that we may best assist you

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